Privacy Policy
Parenting Rise Up (“we”, “us”, or “our”) is firmly committed to protecting and respecting your privacy. This Privacy Policy outlines how we handle, store, and process your personal data when you visit our website, parentingriseup.com, or interact with our services. We recognize the importance of data privacy and transparency and adhere to the principles of the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.
1. Introduction
At Parenting Rise Up, safeguarding the personal information of our users is a core priority. We implement rigorous measures to process information in a lawful, fair, and transparent manner, and take a privacy-first approach in managing the data entrusted to us. By accessing or using parentingriseup.com, you agree to the collection, use, and practices described in this Privacy Policy.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data processed through our website, parentingriseup.com, and supplemental services directly provided by us. Parenting Rise Up acts as the “Data Controller” for the purposes of the GDPR and as the “Business” under the CCPA with respect to the personal data collected. This means that we determine the purposes and means of processing your personal data.
3. Categories of Data Processed
We may collect, use, store, and transfer the following categories of personal data:
a) Usage Data
Information on how you interact with our website, including:
– IP address
– Browser type and version
– Access times and dates
– Referring website addresses
– Pages viewed and time spent on site
b) Account Data
Data provided upon creating an account or subscribing to our services:
– Full name
– Email address
– Physical mailing address
– Telephone number
c) Profile Data
Details related to your interactions and preferences on our platform:
– Purchase history
– User activity
– Preferences and interests
d) Communication Data
Information provided during customer service interactions:
– Messages, emails, or chats sent to our support team
– Contact history and support notes
e) Technical Data
Device and system technical specifications:
– Device type
– Operating system and version
– Device identifiers
– Internet connection type
f) Transaction Data
Information related to payments and delivery of products or services:
– Billing details
– Payment card/token details (processed securely via third-party payment processors)
– Order and invoice history
– Shipping address and delivery confirmation
g) Preference Data
Details on communication, marketing choices, and consent history:
– Marketing opt-ins and opt-outs
– Product categories of interest
– Feedback and survey responses
4. Legal Bases for Processing
We process your personal data based on one or more of the following legal grounds:
– Consent: Where you have explicitly granted consent (e.g., subscribing to newsletters).
– Contractual Necessity: Where processing is necessary for entering into or performing a contract (e.g., responding to support requests, delivering a purchased product).
– Legitimate Interests: Where it is in our legitimate interests as a business to use your data in ways that do not override your rights (e.g., improving user experience, website security).
– Legal Obligations: Where processing is required to comply with legal or regulatory obligations.
5. Your Rights
Under the GDPR and CCPA, you have several rights related to your personal data:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You can request that we correct or supplement your personal data if it is inaccurate or incomplete.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of your data under certain circumstances.
– Right to Restriction: You may request that we limit the processing of your data.
– Right to Data Portability: You have the right to request that we transfer your personal data to another service provider.
– Right to Object: You may object to our use of your data for direct marketing or based on our legitimate interests.
– Right to Opt-Out (for California Residents): California residents may opt out of the “sale” or “sharing” of their personal data as defined under CCPA.
To exercise any of your data rights, please contact us at [email protected].
6. Security Measures
We employ robust technical and organizational measures to secure your personal information from accidental loss, unauthorized access, alteration, or disclosure. These include:
– End-to-end encryption of data transmission
– Multi-factor authentication where applicable
– Role-based access controls
– Secure cloud data storage and regular backups
– Staff training on data protection and privacy compliance
7. International Transfers
Your personal data may be transferred to and processed in countries outside of your jurisdiction, including the United States. Where such transfers occur, we ensure adequate protection via:
– Standard Contractual Clauses (SCCs) approved by the European Commission
– Certification mechanisms or binding corporate rules where appropriate
– Data protection agreements with third-party service providers
8. Data Retention
We retain personal data only for as long as is necessary for the purposes for which it was collected, including for legal, accounting, or reporting requirements. Typical retention periods include:
– Account and Profile Data: Retained as long as your account remains active
– Transaction Data: Up to 7 years for legal and tax compliance
– Communication Data: 24 months from last interaction
– Technical and Usage Data: 12 months for analytical processing
– Marketing Data: Until consent is withdrawn or unsubscribed
9. Cookie Policy
We use cookies and similar tracking technologies on parentingriseup.com to enhance your experience, analyze traffic, and deliver relevant content. The cookies we use include:
– Essential Cookies: Required for core site functionality.
– Functional Cookies: Remember your preferences and settings.
– Analytics Cookies: Help us understand site usage patterns.
– Performance Cookies: Monitor site performance and improve speed.
10. Cookie Management and Compliance with GDPR & CCPA
You have the right to control cookie settings. Upon your first visit, we present you with a consent banner allowing you to opt-in or out of specific categories of cookies (excluding essential cookies). You can also adjust your cookie preferences through your browser settings or our site’s cookie consent tool.
Under CCPA, California residents may opt out of third-party sharing (regarded in some cases as a “sale”) by using cookie management tools available on our site.
11. Children’s Privacy
Parenting Rise Up does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have inadvertently collected personal data from a child under 13 without verified parental consent, we will promptly delete such information. If you believe we may have collected such data, please contact us immediately at [email protected].
12. Policy Updates & User Notifications
We reserve the right to modify this Privacy Policy at any time in accordance with applicable laws. Substantive changes will be posted prominently on parentingriseup.com, and where required, we will seek your renewed consent. You are encouraged to review this policy periodically to stay informed of our practices.
13. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Website: parentingriseup.com
We are committed to maintaining your trust and upholding the highest standards of data privacy and compliance, and we welcome any correspondence to ensure your rights are respected.